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Privacy Policy

Effective Date: [Insert Effective Date]

Welcome to The Power Plus Group (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services.

1. Controller & Contact Information

Controller: Powerplus Group Limited (also referred to as “Company”)
Registered Office: Studio 904, K2 Building, Bond Street, Hull, HU1 3EN, United Kingdom thepowerplusgroup.comCompanies House
Data Protection Officer: Lauren Boanas – for questions or to exercise your rights, please contact the DPO via the details on our site.

2. What Data We Collect

We collect various categories of personal data, including but not limited to:

  • Identity Data: Name, title, date of birth, gender, username, etc.

  • Contact Data: Email, postal address, telephone numbers.

  • Financial & Transaction Data: Payment or bank details, purchase history.

  • Technical Data: IP address, browser and device information, time zone, operating system.

  • Profile Data: Your account credentials, preferences, survey responses, feedback.

  • Usage Data: How you interact with our website and services.

  • Marketing & Communications Data: Preferences for receiving updates and marketing information.

  • Aggregated Data: Non-identifiable summaries derived from personal data. thepowerplusgroup.com

We do not collect special categories of personal data (e.g., health, ethnicity, religion) or criminal conviction information. thepowerplusgroup.com

3. How We Collect Your Data

Data is collected through:

  • Direct interactions: When you fill in forms, create an account, make purchases, or communicate with us.

  • Automated technologies: Cookies, tracking, and server logs monitor your usage of our website.

  • Third-party services: Data may be received from payment providers (e.g., Sage, PayPal) and public sources like Companies House. thepowerplusgroup.com

4. Legal Basis for Processing Your Data

We process personal data when:

  • It’s necessary to perform a contract or provide services to you.

  • It serves our legitimate business interests (e.g., improving our site, marketing, administration), provided they don’t outweigh your rights.

  • It’s required by law to comply with regulatory obligations. thepowerplusgroup.com

5. Purposes of Processing

Examples of how we use your data include:

  • Registering new users and providing our services.

  • Processing orders, payments, and subscriptions.

  • Communicating updates or requests (e.g., surveys, policy changes).

  • Operating and improving our website and backend systems.

  • Personalizing content, advertising, and promotions.

  • Analysing usage to improve offerings and customer experience. thepowerplusgroup.com

6. If You Don’t Provide Personal Data

If you withhold information required for contractual purposes, we may be unable to provide services or complete a transaction. We will inform you if this occurs. thepowerplusgroup.com

7. Third-Party Disclosure & Links

Our website may contain links to external sites or applications not controlled by us. These may collect your data independently. We recommend reviewing the privacy policies of any site you visit via external links. thepowerplusgroup.com

8. Data Retention & Security

We retain personal data only as long as necessary to provide services and fulfill legal requirements.
We implement administrative, technical, and physical measures to protect your data from unauthorized access, disclosure, or destruction.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data.

  • Correct inaccuracies.

  • Request deletion or restriction of processing.

  • Object to processing.

  • Data portability.

  • Withdraw consent where processing is based on it.
    To exercise these rights, contact our DPO. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO)—though we welcome the opportunity to resolve concerns first. thepowerplusgroup.com

10. Cookies & Similar Technologies

We use cookies and similar tools to enhance site functionality and track performance. By continuing to use our site, you consent to our cookie practices. For more details and how to manage cookies, please refer to our Cookie Policy (if separate) or our site footer notice. thepowerplusgroup.com

11. Changes to This Privacy Policy

We may update this policy to reflect changes in laws or services. When substantial changes are made, we will post a notice or update the effective date accordingly.

12. Contact Us

For questions or privacy-related requests, please contact:
Data Protection Officer — Powerplus Group Limited
Studio 904, K2 Building, Bond Street, Hull, HU1 3EN
[Email and/or contact form on site]

Summary:
This Privacy Policy clarifies how The Power Plus Group handles your data—from collection to retention—and ensures transparency regarding your rights and protections. It’s aligned with the previously published privacy notice (effective 26 January 2022) thepowerplusgroup.com and updated to reflect best practices and user-centered communication.