Call Centres

Save time and money, induct your new team members and contractors online

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Call centres across the UK use our Induction and Compliance Software.

With our call centre training package we aim to lower your staff turnover and get prospective new employees excited for their new roles before they turn up for their first day.

We do this by designing a roll out plan with you. Incorporating motivational messaging along with videos of what they could grow into when working with you & what they can expect at the job when they arrive. Our Induction Software ensures that individuals only get delivered the information they need together with all the compliance packages to complete. All this delivered in one Induction Software Package.

Direct Staff
  • Direct Employee Inductions
  • Signing and Tracking of Policies, Procedures and Statements
  • Upload all Staff Competencies
  • Complete any needed courses such as DSE, Slips Trips & Falls, Fire Safety,
  • Working From Home, Mental Health, Mental Resilience and Electrical Safety.
Subcontract Companies
  • Manage their own teams on your portal through your induction software.
  • Upload all of their competencies on their staffs behalf
  • Book onto site
  • Check CSCS cards direct with the CITB system
  • Sign their own RAMS
  • Upload any insurance forms
  • Complete supplier questionnaires
  • Complete their company passport and any site specific inductions
Inductions for call centre staff and contractors

The Induction Software Process

Once you have an induction video we can then add this to your very own branded Induction & Training software to create your passport induction.

The passport will be designed exactly how you would like iot to be and can include such things as document uploads, documents sign offs and questionnaires. Basically, anything you currently have face to face and in paper format we can do with our Bespoke Induction Software.

Induction Software with your very own Account Manager

On top of this you’ll get your very own portal manager who will create everything on your behalf from your instructions. Making the whole set up process a breeze. We will also design a training Matrix with you and make sure that this is reflected on the portal.

After this is done we then help you with roll out, and the training of any managing staff on how to use the portal. Each of these members also have a direct manager to contact should they need any help at any time.

The Little Things Make the Difference

To help and assist in the deployment of your new system we’ll also design posters and email flyers you can send out to your teams to use the portal. Then once rolled out anyone can just pick up the phone to our helpdesk and speak to someone to help them. This ensures we’re always supporting you.

Hold on there’s more!

Wouldn’t it be great if you could have an entry/exit system that talked to our system and only let operatives in when their paperwork was all in order? Well ours can with a simple Entry/Exit Plug In. Now you can monitor staff entries and manage fire logs all in one place with our Contractor Compliance Software.

Which Features Will Benefit You?

Signed Company Policies

We see many companies go through the work of a long PowerPoint Induction only to finish off with sheets and sheets of paper that need signing and storing.

This makes the Induction not just expensive to print and store but environmentally damaging to the planet. All this when we’re supposed to be working towards a cleaner and more efficient society.

So let’s say no more printed sheets, no more stored files doing nothing else but catching dust, let’s just use a smart system that gives you everything you need in one place.

Audit Management

Let’s face it, many people are using PowerPoint and paper for Inductions, an LMS System that they’ve tried to adapt for their training and a multitude of different systems including Word and Excel for everything else. So what happens when you need to audit the information? You’ll be searching different software packages for different information for different people. What a job that could turn out to be! Well with the PowerPlus Compliance Management System the job couldn’t be easier because all of that information is kept in one place and accessible anywhere you can get an internet connection. You can search date ranges, departments, Individual Users and all easily downloadable in either PDF or Excel if needed.

Intelligent Sign Up

We see many companies go through the work of a long PowerPoint Induction only to finish off with sheets and sheets of paper that need signing and storing.

This makes the Induction not just expensive to print and store but environmentally damaging to the planet. All this when we’re supposed to be working towards a cleaner and more efficient society.

So let’s say no more printed sheets, no more stored files doing nothing else but catching dust, let’s just use a smart system that gives you everything you need in one place.

Contact us today to see your companies very own bespoke mock up and understand how our features can benefit your team!
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Call Centre Frequently Asked Questions

Our compliance software allows for employees to understand what their job role will involve before their day in the office allowing for staff to understand if the job is for them or not.
Document uploads can help call centres distribute policies and procedures to all staff at ease with a signature box allowing for the documents to be signed confirming the employees have read and understood.
Compliance software allows for a user to go over documentation with employees and store all information on a portal with the ability to reflect back on any information when needed.
Yes, by taking on an induction at home you can understand new job roles before your first day.
Our Induction Software ensures that individuals only get delivered the information they need together with all the compliance packages to complete.